FREQUENTLY ASKED QUESTIONS
Shipping - domestic
Please allow 3-14 days from placing your order for your package to be shipped. Based upon demand and availability of raw materials, the production time may vary.
Orders ship Monday-Friday, excluding National Holidays and weekends.
We currently ship via USPS Priority Mail. All domestic shipping rates are applied at checkout.
Upon the U.S. Postal Service receiving electronic notification to expect your package, an email is generated and sent to you, the buyer. This notification email does not signify receipt by USPS, or the actual mailing date of the package.
You may track your package using the tracking number provided in your email. The delivery time on the USPS Tracking page is their best guess at when your order will arrive to the shipping address/recipient provided at checkout. Tafari Wraps cannot guarantee the exact date of your delivery.
Disclaimer: It is the buyer's responsibility to provide the correct shipping address. Once your order has been shipped, Tafari Wraps can no longer adjust your order/shipping address.
Once shipped, the buyer assumes all responsibility for tracking their package. If the status of your package shows it has been delivered to the address/recipient provided at checkout, we cannot process a refund for that package.
The buyer assumes responsibility for return shipping costs on “undeliverable” packages, which will be subtracted from any refund owed. Items returned and requiring reshipment is the responsibility of payee and will be billed to the original method of payment.
Shipping - international
We are happy to ship your order to Canada, Jamaica and the Netherlands.
We offer USPS Priority Mail Intl with an estimated delivery timeframe of 6-14 days, and USPS First Class Mail Intl with an unknown expected delivery timeframe. These numbers and rates are generated via the USPS. We do not control your shipping speed or estimated date of delivery.
Customer is responsible for any additional fees, such as customs, that may occur when receiving package. Undeliverable items will be returned to Tafari Wraps. Please ensure you provide accurate shipping address and contact information. Customer pays for reshipping and all fees to clear package(s).
returns & exchanges
We're sorry you're dissatisfied with your purchase.
We take great care to deliver goods that are breathable, secure and uplifting to the spirit. All items are thoroughly hand inspected during, and post production, doubling down before shipping from our workroom. We stand by our quality stitch offering products that last with proper care.
Given their handmade nature, we do not currently offer returns or exchanges. We take great care to provide all necessary information on our product page, assuring you of the quality, function, and performance.
If uncertain about your purchase, please message us via our Chat feature, or send an email to firstname.lastname@example.org to assure your satisfaction with your potential purchase. We are more than happy to assist you along your shopping experience.
No Returns on Services; Wrapshops or Consultations. All purchases are final.